Customization Assignment Example | Topics and Well Written Essays - 3000 words

Customization - Assignment ExampleFrom this study ity is clear that wait on industry occupies an important position in the economy of the developing as well as the create nations. Several studies related to the hospitality industry suggest that the gap between the guest expectation and customer perception can be closed by implementing new innovation in the tone of utility. closely of the operating systems available in the travel, tourism and hospitality sector set about a direct and adjacent impact on the customer. The operations functions of hospitality sector include timely process, quality products and extremely devout behaviour with customers. The service design and slant of hospitality sector is broadly classified into standardization and customization of services. In the contemporary era, customization of products and services are highly valued by customers. In order to enhance the quality of service in hospitality sector, it is essential that customer judgments, out comes, actors line and customer panels are given importance. fit marketing of brand is very important regarding hospitality sector. From this paper it is clear that the customers prefer to visit places that have high quality brand image as well as reputation in the hospitality market. The existing customer-base of hospitality sectors expects standardized quality regarding products and services. But, the consumers in the modern and contemporary era expect customized service design and service delivery process. This essay will argue for customized service design and service delivery processes are more demanding comparing to the standardized process. With respect to commercial hospitality, it is important that both standardization and customization factors of service design and delivery are enhanced. Travel, tourism and hospitality have several implications towards the management of operations. For standardizing design and delivery of hospitality services, the key factor is to delive r on the promise made to customers.